Senior Strategic Account Manager
Predictive analytics and machine learning power Socure’s groundbreaking technology and fuel our mission to verify 100% of good identities in real time and completely eliminate identity fraud on the internet.
Socure is the world leader in digital identity verification and fraud prevention. Our recent awards include Forbes 2022 America’s Best Startup Employers, The Forbes Cloud 100, The Deloitte Technology Fast 500, and Inc. 5000’s fastest growing companies.
Listen to why some of the world’s top technology investors see the enormous, transformative potential in Socure’s mission and products:
About the role:
We are looking for a Senior Strategic Account Manager to join and be a key member of Socure’s Growth team. In this role, you'll own major existing gaming accounts, in addition to other financial logos, drive sales, build consultative relationships, and be the face of Socure throughout the post-sales customer journey - from onboarding to implementation to renewal. You will be responsible for designing and implementing strategic account plans focused on enterprise-wide deployments of products and services.
Partner with our Sales Teams to develop, scale, and grow our post-sales Account Management function
Act as a trusted advisor to customers and successfully establish relationships throughout the customer’s organization
Identify expansion and upsell opportunities, new use cases, and play a key role in renewing enterprise customer contracts
Manage time-to-revenue timelines following contract signing, including product delivery, integration between customer infrastructure and company SaaS service, and sign-offs
Coordinate technical resources needed for upsell opportunities and support issues, and own status reporting to support revenue projections
Act as an escalation point for renewals strategy, critical account issues, and ongoing account planning
Analyze customer data to identify and propose new ideas and processes to prevent issues and increase product usage
Quickly absorb new information via Socure University training program and external sources to become an expert on our solutions
Lead and coordinate virtual efforts with multiple different teams, both internally and externally, while documenting in detail for the greater org
A minimum of 7 years experience in Account Management, with at least three years as a Strategic Account Manager or similar role
Experience managing complex enterprise accounts and leading the relationship at all levels of the institution from executive to business owners; Preference for candidates with gaming/sportsbook experience
A proven track record of quota achievement and demonstrated career stability
Excellent communication and presentation skills
Attention to detail, strong organizational skills, and a bias for action
A self-starter approach to work and the ability to adapt and thrive in rapidly changing circumstances
Analytical capabilities and the ability to tell a story with data
Base Salary range: $130,000 - $150,000
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job related factors. Socure's compensation and rewards package for full time roles includes a market competitive salary, equity, comprehensive benefits, and, for applicable roles, commissions plans or an annual discretionary performance bonus. This position is eligible for a generous sales incentive bonus.
Socure is all about encouraging people to push the boundaries of what’s possible through top-tier performance, innovation, ownership, and shared expertise.
We empower excellence by providing great perks and benefits to both our fully remote employees in North America and our hybrid teams in India.
To learn more, check out Socure’s Career Page: https://www.socure.com/company/careers
Socure is an equal opportunity employer and value diversity of all kinds at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about how our work is changing the world, check out these articles and videos:
Socure is Forbes' 2022 Best Startup Employer: https://bit.ly/3fbNw8S
Socure Accelerates Onboarding for 50+ Crypto, Neobanks, and More: https://bit.ly/3dwN2K7
Socure's Impact on Financial Inclusion: https://www.youtube.com/watch?v=Y6nBc6s1wsU
Socure's Impact on Fraud Prevention: https://www.youtube.com/watch?v=M46UG8QyKe4
Archives & Press Releases: https://learn.socure.com/about/press-release