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Engineering Manager (Remote US or Canada)

Replicated

Replicated

Software Engineering, Other Engineering
Chicago, IL, USA · Remote
Posted on Thursday, April 25, 2024

Replicated is the modern way to ship and monitor multi-prem software. Replicated helps software vendors quickly and securely deploy their applications to any customer using a single architecture. The Replicated platform provides all of the tools needed to operationalize and scale the distribution of Kubernetes applications into any enterprise environment.

Our customers include HashiCorp, Puppet, SmartBear, Jama, Swimlane, Tripwire, Acrolinx, and Knime and many other fast-growing enterprise software vendors. We're a Series C funded company (over $80m raised) with long term investors and a long term focus.

Replicated is committed to cultivating an efficient, respectful workplace. We know that innovation thrives on teams where diverse points of view come together to solve hard problems in ways that are just now possible. As such, we explicitly seek people that bring diverse life experiences, diverse educational backgrounds, diverse cultures, and diverse work experiences.

We are fully remote and plan to stay that way! We're open to any state in the US. In addition, for some roles, we're open to candidates in Canada, the UK, Australia, and New Zealand.

Replicated is hiring an Engineering Manager to join our growing team!

Our development group within engineering is organized in the form of pods. Our pods are full stack teams with clear areas of ownership within the product. We encourage and support teams to own their product metrics and focus on delivering value to our customers.

The Embedded Cluster Pod is building our new Embedded appliance that is easy to install, update and manage. Watch Alex Parker, our Staff Product Manager go through the project which is now in Beta.

Our engineering managers are an extremely collaborative group of experienced leaders. We work as a collective engineering management team to ensure that we support each other as first team as well as the individual team members. Engineering Managers are empowered to help their teams deliver on their key priorities, have visibility to key metrics and product data, and have the resources and tools they need to make sure we deliver on the product with quality. This is not to say that all our systems are in perfect condition, in fact, a big part of joining us at this stage is to help contribute to the advancement of our practice. We believe in continuous improvement along with a growth mindset, we support each other to learn and grow so we can continue to have the best engineering and team culture.

We thrive for a culture of impact, this means that it is important for everyone to focus on delivering results. These results are not based on quantity but on true value to the product and our customers. Our engineers work closely with customers through design discovery and day 2/support operations. Each team is responsible for ownership of their product throughout its full life cycle.

The Vision for Success:

  • Manage and work alongside the engineers on your development pods.

  • You will work with the engineers on the team to prioritize and drive toward the pod's product objectives.

  • Our product and engineering teams follow practices outlined in the book 'Inspired' by Marty Cagan, where we focus on customer validation, prototyping and continuous discovery methods. Our teams, managers and engineers meet regularly with our customers to gain a deeper understanding of their problems.

  • You will foster engagement with the open source community and you are encouraged to be a representative of the project through meetups, conferences, monthly calls, etc.

  • You will develop a deep understanding and can clearly communicate the problems and opportunities of our users and our customers; advocating for and driving forward solutions.

  • Assess incoming customer issues and helping the team determine how best to resolve them.

  • Collaborate with your product manager partner to ensure your team is highly effective, delivering valuable new capabilities and innovations while also addressing critical bugs and engineering initiatives.

  • Work cross functionally with other groups needed to successfully implement cross-team initiatives.

  • Contribute to how we shape and continue to evolve Replicated Engineering culture. Hire, support and contribute to the growth of the Engineering organization.

The Value You Will Bring:

  • Demonstrated understanding and application of the techniques and methods of modern product delivery, especially iteration and value validation.

  • Prior work experience building and delivering technical products.

  • Experience and passion for supporting and developing individuals on your team, and equally important, partnering with peers.

  • A champion of remote and distributed first culture which serves as a pillar for a great work culture. It is important to balance asynchronous and synchronous communication to help drive the work while still maintaining flexibility through the week for everyone to focus and contribute.

  • Strong written and verbal communication. Able to articulate and work collaboratively in all written mediums, in addition to in person or video meetings.

  • Startup experience is highly valuable here, we need to continue to improve and adjust as we grow. Engineering Managers are key partners on this journey of the growth and evolution of the organization. It is a critically important skill to be able to support the individuals on your team and the wider organization through change.

  • Having hands-on experience with deploying, managing, and/or operating Kubernetes is important. While managers are not expected to contribute code to the project, they are expected to work in the details with their engineers, understand their code contributions and engineering challenges. You will be expected to onboard onto the product, talk to customers and work in the open source repo.

Bonus Points:

  • Experience in open source software, and cloud-native ecosystem is extremely valuable. You will be expected to focus regularly on this space and keeping up with projects in the ecosystem.

  • Experience working on products in the developer tools space is extremely helpful.

  • Prior development experience in any stack is a great strength for this role.

Learn more about the hiring manager Dalia Havens thoughts on engineering leadership here and here or check out her content on LeadDev!

In your first 30 days:

  • Your goal in the first 30 days is to learn as much as you can about the company, team and product.

  • You will receive a copy of The First 90 Days as a resource to help you outline your 90 days plan and as your manager, I will partner with you to put this plan together.

  • You will complete hands-on training with the product, complete the onboarding checklist and meet with team members from across the company.

  • You will spend time with the team understanding their work and current initiatives.

  • You will work with your manager to go over your own career growth framework and deeper review of the Engineering Manager role and responsibilities.

  • We value learning and growth and this is a great time to outline where you may need to prioritize your learning time. Your manager will support you to make sure you have time for this during the week.

    • We have 1 day a week set aside as a focus day. This is an important day where everyone in the engineering org is encouraged to prioritize their focus time, including managers.

In your first 60 days:

  • Now that you have a baseline of knowledge, it's time to outline key projects that the team will take on and work on plans for how to break them down into iterative deliverables.

  • You can start to lead the weekly planning and standups. Working on ways to support your engineers and enable them to be successful.

  • You will continue to partner with the SVP of Eng and CTO and expand your partnership to the wider product and engineering org.

  • You will review metrics and work with the SVP of Eng to review your team's key indicator of success.

In your first 90 days:

  • With context in mind, you now have full ownership of your pod.

  • Drive career development conversations with the engineers on your team with focus on their individual development and growth.

  • Own your team deliverables toward the pod's key objective and start to participate in defining the strategy and path to build viable solutions.

At Replicated, we value our teammates as individuals who are stronger together. We offer a robust pay and benefits package that rewards employees for their contributions to our success, supports their well-being, and helps all of us create a great remote work environment.

This is a US based role and the salary range is as follows:

Engineering Manager: $190,000 - $220,000.
Sr. Engineering Manager: $210,000 - $235,000

This is dependent on several factors, including level, qualifications, and experience. We also offer stock options, a strong health insurance package, as well as a unique home office allowance & a professional development budget. An overview is on our careers page here: https://www.replicated.com/careers/ For roles in Engineering and Product, we are focused on in-depth experience in Kubernetes and pay at a slightly higher range for candidates with proven expertise.

Not sure you meet 100% of our qualifications? Please apply anyway!

We invest in our team and love candidates who are eager to learn and grow. We have a fantastic team of highly collaborative individuals who enjoy learning, growing, and mentoring others.

OUR CORE VALUES

Care Deeply: Care deeply about the work that you do. Because of that you are constantly learning and willing to go out on a limb, challenge assumptions, go back to first principles, etc.

Longterm: Treat every interaction as part of a 30 year relationship, you’ll see everyone down the road again as customers, partners, coworkers, etc.

Curious: We're always learning and we approach everyone and every problem with curiosity. When needed we challenge assumptions, and go back to first principles.

BENEFITS

We offer strong benefits to help you stay healthy and productive. For the US, our benefits are listed below:

  • Health/Dental/Vision

  • Life/AD&D

  • LTD/STD

  • FSA

  • 401K

  • Stock options

  • Partner perk programs

  • Generous time off, we expect you to take a minimum of 3 weeks of per year

  • Laptop+accessories you need to get set up

  • Generous home office set up allowance or co-working space allowance - up to $10,000 per year!

  • Curiosity Budget to help you keep learning and growing!

Replicated is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants of all backgrounds and we work to make sure that all team members have an equal opportunity to succeed.

We do not accept unsolicited assistance from any headhunters, recruitment firms or any other third party for any of our job openings. Any unsolicited resumes sent from anyone other than the candidate, in any format, to any person at Replicated, will be considered Replicated property. Replicated will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

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