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Operations Lead - NYC



Astoria, OR, USA
Posted on Wednesday, May 1, 2024

About Us

Odeko is on a mission to champion your neighborhood cafes, coffee shops, and other establishments through technology. Whether we’re saving small business owners hours every week with our tech-based operating platform, reducing CO2 emissions by consolidating deliveries, or developing a user experience that makes every new customer feel like a regular, Odeko supports our small business partners from open to close. Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic.

The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.

We are looking for an Operations Lead to join us in NYC. This individual will be the tactical arm of our warehouse management team. Our Operations Lead will be the driving force behind completing order processing and deliveries. He/She/They will also lead order pulling, packing, and delivery route dispatching. If you enjoy problem-solving, the energy on the warehouse floor, and a fast-paced environment, then keep on reading!

How You'll Make an Impact:
  • Lead order pulling, packing, and delivery route dispatching
  • Assist with inventory management, order reconciliation, and receiving
  • Collaborate with Assistant General Manager in directing day to day operations
  • Maintain an active workflow on the floor by prioritizing and assigning tasks to team members
  • Mentor team members and conduct training on the job to build a highly skilled department
  • Ensure that members of the operations team adhere to company rules and work ethics
  • Provide leadership, support and guidance to the team
  • Perform all tasks as assigned
About You:
  • 3+ years experience in an order processing fulfillment center
  • Knowledge of WMS systems and hand-held scanners
  • Familiarity with route dispatching and final mile delivery
  • Familiarity with cycle counting and inventory management
  • Strong leadership skills and experience leading a team
  • Netsuite or Shipstation knowledge preferred
Why you’ll love it here:
  • Comprehensive and affordable medical, dental, and vision benefits
  • Paid time off
  • Overtime and holiday pay
  • Great work culture
  • Development opportunities
  • 401k matching program so you can invest in your future

What you’ll love about Odeko:

  • Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!
  • Competitive compensation, healthcare benefits, and opportunity for equity
  • Other great perks - Full lists of benefits available upon request

Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.